Founded in 2009 as part of Alibaba Group's cloud ecosystem, Alibaba Mail has grown from a domestic email service to a global enterprise communication platform. We started with a simple mission: to provide businesses with a reliable, secure, and efficient email solution.
Over the years, we have expanded our services to include AI-powered productivity features, advanced security protocols, and global infrastructure. Today, we serve over 50,000 enterprises across 53 countries, helping organizations of all sizes communicate effectively and securely.
Guided by our core values, we strive to transform enterprise communication
To provide secure, reliable, and intelligent email solutions that empower businesses to communicate effectively and achieve their goals.
To become the world's most trusted enterprise email platform, enabling seamless communication across borders and organizations.
Customer First, Innovation, Integrity, and Excellence. We believe in building long-term partnerships based on trust.
The principles that guide everything we do
We prioritize customer needs and deliver exceptional service
We embrace technology and drive continuous improvement
We operate with transparency and ethical standards
We strive for quality in every aspect of our work
Our journey from inception to becoming a global leader
Introduced advanced AI features including smart reply, email translation, and intelligent sorting.
Expanded to 53 global data centers, achieving 99.9% email deliverability worldwide.
Launched enterprise-grade features including SSO, LDAP integration, and dedicated support.
Released native iOS and Android apps for seamless mobile email access.
Alibaba Mail was founded as part of Alibaba Group's cloud computing ecosystem.
We are proud to serve organizations across various industries
Join 50,000+ businesses using Alibaba Mail for secure, reliable email communication.
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