Established 2009 Trusted by 50,000+ enterprises

About Alibaba Mail

We are dedicated to providing secure, reliable, and intelligent email solutions for enterprises worldwide. Built on Alibaba's cloud infrastructure, we empower businesses to communicate with confidence.

Our Story

Empowering Enterprise Communication

Founded in 2009 as part of Alibaba Group's cloud ecosystem, Alibaba Mail has grown from a domestic email service to a global enterprise communication platform. We started with a simple mission: to provide businesses with a reliable, secure, and efficient email solution.

Over the years, we have expanded our services to include AI-powered productivity features, advanced security protocols, and global infrastructure. Today, we serve over 50,000 enterprises across 53 countries, helping organizations of all sizes communicate effectively and securely.

50K+
Enterprise Clients
99.9%
Uptime Guarantee
53
Global Data Centers
Alibaba Mail Office

Our Mission & Vision

Guided by our core values, we strive to transform enterprise communication

Our Mission

To provide secure, reliable, and intelligent email solutions that empower businesses to communicate effectively and achieve their goals.

Our Vision

To become the world's most trusted enterprise email platform, enabling seamless communication across borders and organizations.

Our Values

Customer First, Innovation, Integrity, and Excellence. We believe in building long-term partnerships based on trust.

Core Values

The principles that guide everything we do

Customer First

We prioritize customer needs and deliver exceptional service

Innovation

We embrace technology and drive continuous improvement

Integrity

We operate with transparency and ethical standards

Excellence

We strive for quality in every aspect of our work

Milestones

Our journey from inception to becoming a global leader

2024
Present

AI-Powered Features Launch

Introduced advanced AI features including smart reply, email translation, and intelligent sorting.

2022

Global Expansion

Expanded to 53 global data centers, achieving 99.9% email deliverability worldwide.

2020

Enterprise Solutions

Launched enterprise-grade features including SSO, LDAP integration, and dedicated support.

2015

Mobile App Launch

Released native iOS and Android apps for seamless mobile email access.

2009

Company Founded

Alibaba Mail was founded as part of Alibaba Group's cloud computing ecosystem.

Trusted by Leading Brands

We are proud to serve organizations across various industries

Get Started Today

Join 50,000+ businesses using Alibaba Mail for secure, reliable email communication.

Contact Sales

Our team is ready to help you find the right solution for your business